Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Conference Center and Boardrooms
    2. Deliveries, Freight Elevator and Loading Dock
    3. Elevator Service
    4. HVAC
    5. Janitorial
    6. Light Bulb Replacement
    7. Mail Service
    8. Maintenance Requests
    9. Parking
    10. Security
    11. Signage and Directory
    12. Storage
    13. Telecom Providers
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Biological, Chemical, Radiologic Event and Pandemic
    5. Bomb Threat and Suspicious Device
    6. Building Emergency Systems
    7. Civil Disturbance
    8. Elevator Malfunction
    9. Evacuation Purpose
    10. Fire and Life Safety Systems
    11. Fire Emergency
    12. Fire Prevention
    13. Flooding
    14. Homeland Security
    15. Medical Emergency
    16. Power Failure
    17. SafetyMax
    18. Severe Weather and Natural Disasters
    19. Shelter in Place Plan
    20. Threatening Person and Armed Intruder
    21. Toxic Hazards
  6. Rules and Regulations
    1. Rule and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. Sustainability

Building Management Office

Washington Square
100 Washington Avenue South, Suite 1306
Minneapolis, MN 55401       

Building Management Office:                 612 455 3700
Building Management Fax:                     612 455 3711                                                       

Building Manager

Shorenstein Realty Services, L.P. (“SRS”)

Property Manager

Ali Otting aotting@shorenstein.com

Assistant Property Manager 

Matt Ryan mryan@shorenstein.com 

Tenant Services Administrator

Rhonna Douglas-West rdouglas-west@shorenstein.com

Tenant Services Administrator

Bri Daniels bdaniels@shorenstein.com